citizenM Reviews

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3,0
Werk-privébalans
Compensatie/Arbeidsvoorwaarden
Doorgroeimogelijkheden
Management
Bedrijfscultuur
Great basics - don't always deliver
Assistant Hotel Manager (voormalige medewerker) –  The Netherlands17 september 2019
I love the idea of their value etc and it is lovely to work with people who are working hard to keep that company ethos alive. Unfortunately it is noticeable that the higher you get in management (hotel manager and above) that they lose track of what they stand for and become traditional and thoughtless, resulting in employees feeling and being treated just like a number - something they preach they don't do.
If you have the right team and the right manager it is incredible.
If you have the wrong manager and don't brown nose to be a favourite then you will be stuck where you are or pushed until you leave so they can bring in people that they can manipulate.
The whole point in the company is to be unique and individual creating an overall positive experience for guests - but with the wrong person giving the guidance this get's lost.
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5,0
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Compensatie/Arbeidsvoorwaarden
Doorgroeimogelijkheden
Management
Bedrijfscultuur
Wonderful company
Junior Copywriter (voormalige medewerker) –  Amsterdam, Holland11 maart 2019
Lovely people, bright, airy office, fantastical work/life balance and challenging work with a lot of support. I worked here as a freelancer and everyone was very welcoming.
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3,0
Werk-privébalans
Compensatie/Arbeidsvoorwaarden
Doorgroeimogelijkheden
Management
Bedrijfscultuur
Management Problem
Ambassador (voormalige medewerker) –  Netherlands18 december 2018
The company has a lot of potential.

I think what hurts it the most is the problem with management not being there. They were often away at some meeting in some country, and we would appoint a team leader for the day which did not work efficiently due to peoples nature of being power hungry also when management was not around employees got into groups and were often rude to other employees.

They claim that they have a bottom up approach to their company. In theory this means that the workers at the bottom have the capacity to make important decisions. Unfortunately this is only when dealing with customers and sometimes managers complain over the decision you made.

You attend meetings often and people bring up important issues but management does not do much about it. They are understaffed (to save money and maximise profit) and everyday was a grind. Employees complained but the response we got was "Well we know X month is busy, so just hold out and then things will slow down". But this is not the case since the company is growing.

I would not work for them again.
Pluspunten
Good pay, some benefits, the hotels are beautifully decorated, team building outings
Minpunten
poor management, some employees are difficult to work with, night shifts, mandatory to pay for your lunch which was subpar in quality
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5,0
Werk-privébalans
Compensatie/Arbeidsvoorwaarden
Doorgroeimogelijkheden
Management
Bedrijfscultuur
A great company to work for
Senior Assistant Manager (voormalige medewerker) –  Amsterdam5 december 2017
CitizenM is an international hotel chain, i worked with a big group of people from many different countries and background. This was where i grew as a professional and the management recognises, accepts and motivates maximum potential growth in their staff.
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4,0
Werk-privébalans
Compensatie/Arbeidsvoorwaarden
Doorgroeimogelijkheden
Management
Bedrijfscultuur
House Heeping
house keeping (voormalige medewerker) –  Amsterdam Rai2 juli 2014
My job consist of cleaning and maintaining the rooms after check outs which has to do with changing bed spread, huvering, cleaning toilets, dusting and rearrangment
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4,0
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3,6Werk-privébalans
4,1Compensatie/Arbeidsvoorwaarden
3,7Doorgroeimogelijkheden
3,5Management
3,9Bedrijfscultuur

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